Shipping • Returns • Contact Us
Can I cancel my order after I've made a purchase on the website? - You can.
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? - Our Guarantee.
We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at contact us page and we will respond as soon as possible to assist with the process.
What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Visa, Mastercard And PayPal.
What are your shipping options? - Limited by volume.
Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.
What if the item I ordered arrives broken or damaged?
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.
Where do you ship from?
Our coffee is roasted to order and shipped from our roaster in California.
How long does shipping take?
Your item will be delivered within 7-25 days depending on your distance from our California based roasting facility. Most of our products are delivered within 7-14 days.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.